Nevox AI 24/7 AI Call Agent
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Arabic AI Inbound Call Handling & Support

24/7 Arabic AI Customer Support That Never Sleeps

NEVOX AI handles all incoming Arabic calls with perfect dialect understanding, instant responses, and seamless escalation to human agents when needed.

24/7
AI Support Coverage
15K+
Calls Handled Daily
94%
Customer Satisfaction

Trusted by leading MENA companies:

Emirates Airlines Saudi Aramco Qatar Airways Emaar Properties

Complete Inbound Call Management Pipeline

From first ring to resolution - NEVOX AI handles your entire Arabic customer support operation

1

Instant Call Reception

AI answers every call within 2 rings with personalized Arabic greeting and caller identification

2-second response time
Caller ID recognition
Custom Arabic greetings
2

Arabic Intent Recognition

Advanced Arabic NLP understands customer needs in any dialect and routes to appropriate solution

15+ Arabic dialects
Intent classification
Emotion detection
3

Intelligent Problem Resolution

AI resolves 80% of inquiries instantly using knowledge base and system integrations

Knowledge base integration
CRM system access
Real-time data lookup
4

Smart Human Escalation

Seamless handoff to human agents with full context and Arabic conversation summary

Context preservation
Agent skill matching
Priority-based routing
15,000+
Calls Handled Daily
80%
Resolved by AI
94%
Customer Satisfaction

Advanced Inbound Call Management Features

Everything you need to deliver exceptional Arabic customer support at scale

Multi-Dialect Arabic Support

Perfect understanding and response in 15+ Arabic dialects with cultural context

Gulf, Levantine, Egyptian dialects
Cultural communication styles
Automatic dialect adaptation

24/7 Availability

Never miss a call with round-the-clock AI support across all time zones

24/7/365 coverage
Holiday & weekend support
Multiple time zone handling

Knowledge Base Integration

Instant access to company knowledge base for accurate and consistent responses

Real-time knowledge lookup
Custom knowledge training
Dynamic content updates

Intelligent Call Routing

Smart routing based on intent, priority, and agent expertise for optimal resolution

Intent-based routing
Priority queue management
Agent skill matching

Real-Time Analytics

Comprehensive insights into call performance, customer satisfaction, and agent efficiency

Live call monitoring
Performance dashboards
Customer satisfaction tracking

Enterprise Security

Bank-grade security with compliance for GDPR, SAMA, and MENA data protection

End-to-end encryption
GDPR & SAMA compliance
Data residency options

Complete Customer Support Automation

NEVOX AI transforms your Arabic customer support with intelligent call handling, instant problem resolution, and seamless human escalation. Deliver exceptional service 24/7 without expanding your team.

15K+
Daily Calls Handled
2s
Average Response Time
80%
AI Resolution Rate
94%
Customer Satisfaction
Call Received
→
Intent Analysis
→
AI Resolution
→
Satisfied Customer

Customer Support Success Stories

Real results from companies using NEVOX AI for Arabic inbound call handling and customer support

Ahmad Al-Mansouri

Customer Service Director

Emirates Telecom
"NEVOX AI handles 15,000+ Arabic calls daily with 94% customer satisfaction. Our human agents now focus on complex issues while AI resolves 80% of inquiries instantly. Customer wait times dropped from 8 minutes to 2 seconds."
80% AI resolution rate
94% Customer satisfaction

Noura Al-Qahtani

Head of Customer Experience

Al Rajhi Bank
"Our Arabic banking support is now available 24/7 with perfect dialect understanding. NEVOX AI handles account inquiries, transaction disputes, and service requests while maintaining bank-grade security and compliance."
24/7 Banking support
99.9% Security compliance

Mohammed Al-Thani

Customer Service Manager

Qatar Airways
"NEVOX AI transformed our Arabic customer support for flight bookings, changes, and inquiries. Passengers get instant help in their preferred dialect, and our human agents handle only complex escalations. Customer satisfaction increased 40%."
40% Higher satisfaction
60% Cost reduction

Customer Support Cost Calculator

See how much you can save with automated Arabic customer support

Traditional Support

Daily Calls 5,000
Agents Needed 50
Coverage 8 hours/day
Monthly Cost $45,000

NEVOX AI

Daily Calls 15,000+
Agents Needed 10 (escalations)
Coverage 24/7/365
Monthly Cost $4,999

Your Savings

Monthly Savings $40,001
More Capacity 3x Calls
Better Service 24/7 Support
Annual ROI 900%

Ready for 24/7 Arabic Customer Support?

Transform your customer service with AI that understands Arabic perfectly. Join leading MENA companies delivering exceptional support at scale.

Start 14-Day Free Trial Book Support Demo
14-day free trial
24/7 support from day 1
No setup fees
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